Flood, fire or storm damage? Call 24/7647-282-2123IICRC-certified · We bill insurers directly · Serving Toronto and the GTA

Water damage restoration in Toronto and the GTA

Burst pipe, leaking water heater, overflowing tub or a leak from the condo upstairs. We extract the water, dry the structure and repair it, and your quote shows every line before we start the rebuild.

Damage happening now?

  1. Make it safe. Stay out of standing water if the power is on.
  2. Take photos and video before you move anything.
  3. Call your insurer for a claim number, then call us.

Full checklist for the first hours

  • 24/7Emergency responseCall any time, day or night.
  • IICRCCertified techniciansTrained to industry restoration standards.
  • DirectInsurance billingWe bill your insurer for covered work.

Water moves fast. Drying has to start faster.

Water soaks into drywall, insulation, subfloors and cabinets within hours. What looks like a wet floor is usually wet walls and framing too. The goal is to get everything back to a normal moisture level before materials swell, delaminate or grow mould.

Our IICRC-certified technicians use moisture meters and thermal imaging to find where the water went, not just where you can see it. Then we extract standing water, remove what can't be saved and set up air movers and dehumidifiers. We check the readings as it dries, and you get a copy.

Clean, grey and black water

The restoration industry sorts water into three categories. Clean water, from a supply line for example, can often be dried in place. Grey water, from a washing machine or dishwasher, needs more cleaning. Black water, from a sewer backup or outside flooding, means porous materials it touched have to come out. Which one you have changes the scope and the cost, so we tell you which it is and why.

How it works

What happens after you call

  1. Step 1

    Call us, 24/7

    Call 647-282-2123, day or night. We ask a few questions and book the first visit.

  2. Step 2

    Stop and extract

    We find the source, stop it if it's still running, and remove standing water.

  3. Step 3

    Dry and document

    Air movers and dehumidifiers go in. We take photos and moisture readings for your adjuster.

  4. Step 4

    Itemized repair quote

    You see every repair line, marked as covered by your claim or paid by you, before we rebuild.

What insurance usually covers

Most home policies in Ontario cover sudden and accidental water damage, like a pipe that bursts. Damage from a slow leak that went on for months, or from groundwater and outside flooding, is treated differently. Sewer backup and overland flood coverage are usually add-ons to your policy.

We don't decide coverage. Your adjuster does. What we do is document the cause and the damage clearly, and write a quote where every line says who pays. If you want to upgrade something while the walls are open, it's priced on its own line so it never gets mixed into the claim.

How insurance restoration claims work

Where we work

Water damage restoration across Toronto and the GTA

Choose your area to see local flood risks, rebates and the neighbourhoods we serve.

Questions

Questions we hear

How long does it take to dry after water damage?

Usually several days, depending on how much water there was, what it soaked into and the weather. We take moisture readings until materials reach a normal level, and your quote shows the drying days as a line.

Can wet drywall be saved?

Sometimes. If it was clean water and we start drying quickly, drywall can often be dried in place. If it's swollen, crumbling or touched by grey or black water, it comes out.

Will my insurance cover a burst pipe?

Sudden, accidental water damage like a burst pipe is usually covered by Ontario home policies. Your adjuster makes the call. We give them clear documentation and an itemized scope.

Do you handle water damage in condos?

Yes. We work with your property manager, and your quote separates what the condo corporation's policy covers from what your unit policy covers.

Can mould grow after water damage?

Yes, if materials stay wet. That's why drying starts right away. If we find mould, we tell you and price the remediation as its own line.

Do you bill my insurance company directly?

Yes. We bill your insurer directly for the covered work, so you only pay your deductible and any lines marked as yours on the quote.

Get a line-item quote

Tell us about the job. A real person will call you to book a visit. The visit and the quote are free.

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